Shipping policy

Processing: 

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Due to Covid-19, orders may be delayed depending on the shipping method and are out of our control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Local delivery

We do not offer free local delivery.

In-store pickup

We do not offer In-Store Pickup.

International Shipping

We do not offer international shipping. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@unwave.red with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

USPS will accept PO Boxes as delivery addresses.

Refunds, returns, and exchanges

Refund Policy Page

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@unwave.red with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@unwave.red